By visiting or using the Website www.tonuselast.com, you acknowledge that you have read and agree to these Terms. These Terms are binding on both the Website Visitor and the Seller. In cases where the Website Visitor does not accept these Terms (including the Cookie Policy and the Privacy Policy), the Website Visitor is not entitled to use the Website.
Before ordering any Products on the Website, please read these Terms carefully and make sure you understand them correctly. Please note that before completing the Order, the Purchaser is obliged to agree to these Terms (including the Privacy Policy and the Cookie Policy), but by refusing to do so completion of the order and ordering of the Product is not possible.
We reserve the right to change the Terms without prior notice.
- Definitions
1.1. Terms - these terms, their additions, amendments, delivery and payment terms, product return terms, other terms and conditions as well as policies and disclaimers regarding certain features, elements or advertising, Customer Service published on the Website. These Terms are binding on the Seller and the Visitor (including the Purchaser).
1.2. Agreement - an agreement entered into by and between the Purchaser and the Seller remotely, in the online mode of the Website, whereby the Purchaser has expressed a clear and unambiguous wish to purchase the Products specified in the Order, and the Seller undertakes to deliver the Products specified in the Order. The Agreement is considered entered into when the Purchaser has received the Seller's notification of acceptance of the Order in his/her e-mail. The provisions of any Agreement entered into by and between the Purchaser and the Seller shall be deemed to be identical to the provisions of these Terms, and the Parties shall always perform such Agreements in accordance with these Terms.
1.3. Seller/We - SIA TONUS ELAST, registration No. 40003264768, registered address: Pilskalni, Nica parish, Dienvidkurzeme municipality, LV-3473, Latvia, e-mail: , telephone number: +371 25169005.
1.4. Controller/We - SIA TONUS ELAST, registration No. 40003264768, registered address: Pilskalni, Nica parish, Dienvidkurzeme municipality, LV-3473, Latvia, e-mail: , telephone number: +371 25169005.
1.5. Visitor/You - any user of the Website, including the Purchaser.
1.6. Purchaser - an individual capable to act (i.e. a person who is of legal age and whose legal capacity has not been restricted by a court judgment), an underage person (i.e. between the ages of fourteen and eighteen, with the consent of parents or guardians, unless the person has been granted adulthood early or the person is considered to be an adult), a legal entity, which places an Order on the Website with (Registered User) or without registration and pays for the ordered Products.
1.7. Parties - the Purchaser and the Seller collectively.
1.8. Registered User - a Visitor who has opted to receive commercial communications from the Seller and to register on the Website, and consent to the processing of personal account data by providing details about himself/herself as a standardized questionnaire to ensure identification of the Visitor on the Website that enables getting the first Product delivery free of charge and/or other benefits.
1.9. Website - an Internet sales website (e-store), which can be found at the address www.tonuselast.com, and where the Purchaser can place orders for Products and make payments online.
1.10. Order - an Order placed online by the Purchaser on the Website, in which the Purchaser indicates the Products he/she has chosen to purchase as well as specified his/her chosen method of delivery of the Products and the place of receipt of the Products. The Order is considered fully completed when the Purchaser has made payment for the Products specified in the Order.
1.11. Products - any products that are placed on the Website in a manner visible to the Purchaser and which the Purchaser can order and purchase.
1.12. Product Price - the price indicated at the time of placing the Order next to the visual representation of each Product and the description of the Product, for which the Purchaser is entitled to purchase the specific Product. The Product Price does not include the fee for the Product delivery or the fee for the Purchaser's expenses incurred in returning the Products.
1.13. Cart - a virtual shopping cart in which the Purchaser is free to add the selected Products or delete them. Deletion of the Products from the Cart is possible only before the Purchaser starts making payment for the Products included in the Cart.
1.14. Order Acceptance - automatic notification from the system that the Purchaser's Order has been accepted and arranging the order has been started, which is automatically sent to the Purchaser by e-mail after payment for the Products placed in the Cart.
1.13. Right of Withdrawal - the right of the Purchaser (individual who is a ‘consumer’ for purposes of the Consumer Rights Protection Law) to refuse the Products within 14 days from the date of receipt of the Products in accordance with the procedure for exercising the Right of Withdrawal.
- General provisions
2.1 The Regulations shall determine:
2.1.1. The procedure for visiting and using the Website as well as the legal relationship between the Seller and the Website Visitor. By visiting the Website, by actually using the Website (using the information and services provided on it or the information and services provided through it), you confirm your consent to be bound by these Terms. The Privacy Policy and the Cookie Policy form integral and essential parts of these Terms.
2.1.2. Purchase of Products on the Website and also determine the legal relationship between the Seller and the Purchaser. The Purchaser shall confirm the Terms when he/she has read them and shall tick the box "I have read and agree to the terms of use." The Terms approved in this way are a legal document binding on the Parties, which sets forth the rights and obligations of the Purchaser and the Seller, the conditions of purchase of and payment for the Products, the procedure of delivery and return of the Products, liability of the Parties, the Privacy Policy and Cookie Policy, and other terms and conditions related to purchase and sale of Products on the Website. The Privacy Policy and the Cookie Policy form integral and essential parts of these Terms. The Purchaser is obliged to read the Privacy Policy and Cookie Policy approved by the Seller and published on the Website.
2.2 The Terms have been developed and the legal relationship between the Seller and the Website Visitor (including the Purchaser) is regulated in accordance with the laws and regulations of the Republic of Latvia.
2.3. The Visitor is entitled to use the Website and the services offered on it only in accordance with their terms of use and intended purposes.
2.4. The Visitor is prohibited from taking any actions that hinder (may hinder) or interfere (may interfere) with the use of the Website and/or the services offered on it (including servers and networks related to the services), as well as from trying to circumvent security, make corrections, break in or otherwise interfere with the operation of the Website or any computer system, server, router or any other device connected to the Internet. The Visitor is responsible for ensuring that the Visitor's computer system complies with the essential technical specifications required for the use of the Website and is compatible with the Website.
2.5. The Visitor is fully responsible for any information he/she places on the Website and/or sends to the Seller, delivery or payment service providers (including, but not limited to his/her personal data), as well as assumes full responsibility for the consequences (including legal) arising from the posting or transmission of such information.
2.6. If the Visitor wishes to become a Registered User and receive commercial announcements and/or bonuses of the Website, then in the “Register” or “Subscribe to Newsletter” sections of the Website home page, the required information must be filled in and confirmed that he/she has read and agrees to the Terms. The Registered User has the right to delete himself/herself as a Registered User at any time by sending a cancellation request to the Seller to the e-mail address:
2.7. The Registered User's account may be deactivated and the Visitor may be denied access to the Website. The Seller may deactivate access to the Registered User’s Account or delete the Registered User’s Account at its sole discretion and without prior notice. The Visitor will not claim damages in connection with the above and will not bring any claims or objections against the Seller.
2.8. The Visitor agrees that the content and/or the procedure of provision of the services provided on the Website, as well as the content of the Website may change without prior notice. The Visitor will not bring any claims or demands in connection with the above. The Visitor is obliged to regularly follow the descriptions of all services and changes in them.
2.9. The Visitor agrees that the Seller may, in its sole discretion and without prior notice, temporarily or permanently suspend the provision of the Services offered on the Website, or any part of the Services, to the particular Visitor or all Visitors, as well as without prior notice temporarily or permanently suspend maintaining the Website or any part thereof (this includes closing of the Website as well). The Visitor will not bring any claims or demands in connection with the above.
2.10. The Seller does not warrant that the Website will continue to operate without error or malfunction and does not assume any liability for any failure or malfunction of the Website.
2.11. The Visitor is entitled to stop using the Website and the services offered on it at any time.
2.12. The Visitor is prohibited from using the information contained on the Website for commercial purposes.
2.13. All rights (including the title, intellectual property rights) in the Website and the information contained therein are held by the Seller (the Seller owns or has licensed copyright, database rights, trademarks, domain names and other intellectual property rights for all materials and information on the Website). The Visitor is aware that the infringement of the above rights is punishable in accordance with the provisions of laws and regulations.
2.14. The Seller is entitled to change these Terms at any time. Amendments and supplements to the Terms (new version of the Terms) are available on the Website. Amendments or supplements to the Terms (new version of the Terms) shall enter into force on the day they are published on the Website, unless otherwise provided in the Terms.
2.15. If the Order has been sent before the changes to the Terms enter into force, the Purchaser is subject to the legal relationship that was in force at the time the Purchaser placed the Order, unless the Terms provide otherwise.
2.16. The Seller has the right to change the prices of the Products at any time (in accordance with the laws and regulations of the Republic of Latvia), unless otherwise provided by the Terms. At the time the Purchaser places an Order, the Purchaser may rely on the prices of the Products specified on the Website, however, if the prices of the Products have changed between the execution of the Order and payment, the Purchaser will be bound by the prices of the Products that the system will show on the Order.
2.17. The Purchaser can order the Products with or without registration on the Website.
2.18. The products distributed on the Website are registered in the LATMED electronic database and in the European Medical Devices Database Eudamed.
2.19. If the Seller has the right or obligation to send information or documents to the Visitor or the Purchaser by e-mail, in all cases the Visitor (including the Purchaser) is responsible for notifying a valid e-mail address to the Seller.
2.20. Only the Purchasers specified in Paragraph 1.6 of the Terms have the right to purchase the Products on the Website. By approving the Terms, the Purchaser confirms that he/she has the right to purchase the products on the Website.
2.21. The Website is not addressed to any persons who are subject to laws or regulations that deny access to this Website or prevent its use due to their nationality, location, place of residence, age or capacity to act.
2.22. The Seller cannot and does not warrant that any content posted on the Website will be free of viruses and/or other code with infectious or destructive properties. The Visitor is responsible for taking adequate measures and virus checks (including anti-virus and other security checks) that meet the Visitor's specific security and reliability requirements for data entry and output.
2.23. The Seller reserves the right, in its sole discretion, to block any link from another website to the Website, any materials or information.
- Product prices and Product descriptions
3.1. The images of Products placed on the Website are for illustrative and informative purposes only. The photograph of the Products or the Product packaging may differ from the actual size and appearance of the Products or the Product packaging.
3.2. The Product descriptions, photographs of Products and other data posted on the Website are the property of the Seller and the Seller owns the proprietary and personal rights of the author in any information posted on the Website. Copying, reproducing, republishing, transferring to third parties, modifying or otherwise using any information or photographs on the Website without the permission of the Seller, as their owner, is prohibited. In case of violation of this prohibition, the violator must indemnify all damages caused to the Seller.
3.3. The Seller sells the Products, which are designed in accordance with the laws and regulations regarding the product packaging and labelling.
3.4. The Products are sold at the prices specified for each Product.
3.5. All prices of the Products are specified including value added tax (hereinafter VAT), depending on the VAT rate for each of the Product groups and the law of the country where the Order is being shipped to.
3.6. The price of the Products does not include the charge for Product delivery. The charge for delivery is applied in addition to the price of the Products, and the charge for Product delivery depends on the type of delivery chosen by the Purchaser. Delivery charges and delivery options can be viewed in the Delivery section of the Website.
- Shopping cart
4.1. The cart is created when the Purchaser selects the Products and presses the Add to Cart button. Upon adding Products to the Cart, the Products are not purchased yet. The Purchaser can change the content of the Cart, add new Products or delete Products that he/she does not want to purchase.
4.2. When placing an Order, correct and accurate data must be entered. The entered data must be checked, all information must be read carefully and the Purchaser must make sure that they have provided correct and accurate information. Execution of the Order and delivery of the Products depends on the accuracy of the information entered by the Purchaser. The Purchaser commits to inform the Seller about any changes no later than 24 hours from the moment of receiving the Order confirmation by writing an e-mail to . The Purchaser is responsible for the correct presentation of data, otherwise the delivery of the Product is not guaranteed.
4.3. When the Purchaser has placed all the desired Products in the Cart, the Purchaser must click on the Cart, after which it will be possible to get to the next ordering operation, i.e. Continue Making a Purchase, fill in the payment/ delivery information and choose the type of delivery and payment method.
4.4. The final total charge (including delivery costs) will be displayed on the TOTAL screen after pressing the delivery method. After selecting the payment method and clicking the Place Order button, the Seller automatically notifies about the receipt of the Order and assignment of the Order number.
4.5. The Purchaser is aware that due to the operational load or technical reasons of the Website, after placing the Products in the Cart and pressing the Place Order button, the purchased Products may not be in stock, in which case, the Seller will inform the Purchaser (via the contact details provided by the Purchaser) regarding the fact that the ordered and purchased Products are not available on the Website. In this case, the Seller may agree with the Purchaser on a refund within 14 (fourteen) days (transfer of funds to the Purchaser's bank account from which the purchase was made) for Products not in the Seller's stock, or may offer the Purchaser to purchase other equivalent Products, by agreement with the Purchaser on a case-by-case basis.
- Types of delivery of Products and delivery charges
5.1. When placing the Order, the Purchaser may choose one of the ways of receiving the Products, which is indicated in the Delivery section of the Website, where the delivery terms are described.
5.2. If the Purchaser has opted for the delivery of Products to the address specified by the Purchaser, it may be any address chosen by the Purchaser where it is convenient for him/her to receive the Products and where the Purchaser can be met (home address, place of work or other place specified by the Purchaser) in the territories of the regions that are mentioned in the Delivery section.
- Payment terms
6.1. When placing an Order, the Purchaser may choose one of the payment methods specified in the Payment section of the Website, where the payment terms are described.
6.2. When placing an Order, after choosing the delivery method, the Purchaser has the opportunity to choose the desired payment method (the choice may be limited, therefore, the final list of payment methods applicable to the respective Order is displayed next to the respective Order):
6.2.1. using an internet bank;
6.2.2. using credit cards supported by the system;
6.2.3. in other ways specified on the Website.
6.3. After selecting the payment method, the Purchaser must press the Pay button.
6.4. The Purchaser shall pay the shipping costs and the Product price together, before receiving the confirmation and delivery of the Products from the Seller.
6.5. All delivery costs are covered by the Purchaser, except in cases when the Purchaser has placed an Order for the minimum amount that grants free delivery.
- Processing of the Order
7.1. The Website specifies the procedure for the execution of Orders for Products and delivery times, depending on the chosen delivery method and the time when the Order is placed. The average delivery time is 2 to 6 business days, but the Seller reserves the right to deliver the Product within 2 calendar weeks, as delivery times may vary depending on the Seller's special terms and the availability of the Product in stock. Delivery may be delayed in case of an overload of parcel machines and couriers.
7.2. The Purchaser can place orders 24 hours a day, but the Seller assembles the orders on business days from 9.00 to 16.00, on Saturdays, Sundays and holidays the orders are not assembled. The Seller sends the Purchaser a confirmation of acceptance of the Order by e-mail. If the Purchaser does not receive a confirmation e-mail, then the order is not accepted. Assembling the order starts at the moment when the funds are credited to the Seller’s account.
7.3. If the Purchaser has indicated in the Order that he/she wants the Products to be delivered by courier, the Products will be delivered to the address specified in the Order. The Purchaser cannot change the address for the Product delivery after the Order has been confirmed. Before delivery of the Products to the place chosen by the Purchaser, the Purchaser will be contacted by the courier in advance to specify the place of delivery of the Products or the exact location and will notify the Purchaser of the time when the courier will arrive. The Purchaser is aware that the courier cannot wait for a long time and if the Purchaser is not present at the address specified in the Order or if the Purchaser is not present at the agreed time, the Seller shall not be liable for failure of receipt or delay of receipt of the Products.
7.4. If the Purchaser has specified the Latvijas Pasts office as the place of receipt of the Products, the Purchaser may go to the place of receipt after receiving a written notice from Latvijas Pasts.
7.5. If the Purchaser has specified a parcel machine as the place of receipt of the Products, the Purchaser may go to the place of receipt after receiving a text message.
7.6. If the Purchaser is not at the place specified in the Order or does not appear at the specified time then, in case of failure to deliver the Products, the money paid for the Products and for the Product delivery shall not be returned to the Purchaser.
7.7. The Seller assumes no liability for delays of courier services or other service providers related to delivery, delay of delivery regardless of the circumstances due to which the delivery delay has occurred.
7.8. If the Purchaser wishes to order the Products with a place of collection at a parcel machine, the Purchaser is responsible for the timely collection of the consignment.
7.9. In the event that the Products are assembled inaccurately, the Purchaser is entitled to immediately exchange the Products by contacting the Seller (, phone number: +371 25169005). Any delivery costs in this case are covered by the Seller.
- Receipt of the Products
8.1. Considering that the ordered Products are packed in a cardboard box for the Purchaser, upon receipt of the Products, the Purchaser shall confirm the fact of receipt of the Products. Inside the package, the Purchaser will find an invoice for the Products, which will specify all the ordered Products with their names, the price of each Product and the total amount for the Products and delivery (if there is delivery for a charge).
8.2. Based on these Terms and the Agreement by and between the Buyer and the Seller entered into at the time of placing the Order, as well as based on the possibilities provided for in the laws and regulations of the Republic of Latvia regarding preparation of electronic documents, the invoice for the Products will not be physically signed. The justification for the provisions of this Paragraph are as follows:
8.2.1. The invoice for the Products is prepared electronically and the data exchange between the Seller and the Purchaser takes place electronically, namely the Purchaser places the order by submitting his/her purchase data on the Website;
8.2.2. The Purchaser confirms his/her agreement to these Terms and thereby explicitly agrees with the fact that the invoice for the Products is prepared electronically without a signature.
8.3. If the Products are delivered by a courier, the Purchaser shall sign by hand on the courier's route sheet or in the courier's electronic document by signing with a special device on the touch screen of the laptop.
8.4. When collecting the Products from the parcel machine, the Purchaser's signature is electronic data generated at the moment when the Purchaser enters the special PIN code, which the Purchaser has previously received via SMS in his/her mobile phone, and after which the parcel machine door is opened. The above electronic data is equivalent to the handwritten signature of the Purchaser.
8.5. Upon receipt of the Products at the Latvijas Pasts office, the Purchaser shall sign by filling in the postal form.
- Product quality and responsibility for Product storage
9.1. The best before date of the Products and the manufacturer are specified on the Product packaging.
9.2. When opening the Product packaging, the Purchaser is obliged to check whether the Products specified in the Order have been delivered and whether the ordered type and number of the Products have been delivered, whether the Products are not defective or otherwise damaged. The Purchaser must also check the appearance of the Product packaging for damage.
9.3. Upon receipt of the Products, the Purchaser is responsible for maintaining the quality and safety of the Products during the period of exercising the right of withdrawal. In order to exercise the Right of Withdrawal, the Products must be unused, undamaged and in their original appearance (with unremoved and undamaged labels, protective film not torn, etc.). The Purchaser is responsible for the decrease in the Product value if the Products have been used for a purpose for which they are not intended.
9.4. Before using the Products, the Purchaser is obliged to carefully read the information on the Product label or the Product packaging as well as to get acquainted with the instructions for use of the Product. If the Purchaser has not complied with the instructions for use of the Product or the terms of Product storage specified on the label, the Purchaser loses the Right of Withdrawal and the right to file a consumer claim.
- Right of Withdrawal
10.1. The Right of Withdrawal is the right of the Purchaser (an individual who is a ‘consumer’ for purposes of the Consumer Rights Protection Law) to waive the Products within 14 days from the date of receipt of the Products by the Purchaser or a third party specified by the Purchaser.
10.2. The Right of Withdrawal may not be exercised if:
10.2.1. the packaging, labels or the Products are damaged;
10.2.2. the packaging of the products that cannot be returned for health and hygiene reasons (underwear, socks, stockings, pantyhose) has been opened;
10.2.3. the product shows signs of wear;
10.2.4. the package of flexible bands has been opened;
10.2.5. the product is made according to the Purchaser's instructions or the product is clearly personalized.
10.3. The Purchaser shall notify the Seller about the exercise of the Right of Withdrawal by filling in the withdrawal form, which can be obtained on the Internet at the following address: http://likumi.lv/ta/id/266462-noteikumi-par-distances-ligumu. The Purchaser shall send the completed form, invoice (its number) and Order number (hereinafter the withdrawal) to the Seller to the e-mail address . Upon receipt of the withdrawal, the Seller shall notify the Purchaser that it has received the withdrawal as well as inform about the decision made or the time when the decision will be made. The withdrawal form is available after sending the request to the e-mail address .
10.4. The Purchaser is obliged to return the Products to the Seller without delay, but not later than within 14 days after sending the withdrawal to the Seller, by mail, using postal services or in any other way convenient for the Purchaser. The Purchaser shall cover the costs of returning and sending the Products.
10.5. The Seller shall reimburse the Purchaser for the payments received from the Purchaser, including delivery costs (except for additional costs incurred due to the Purchaser's choice of delivery method other than the cheapest standard delivery method offered by the Seller) within 14 days from the date when the Seller has received the Purchaser’s withdrawal (decision regarding withdraw from the Agreement) and when the Seller has received back the Products which the Purchaser has waived. The Seller shall refund the above amount by using the same type of payment instrument as used by the Purchaser, i.e. by transfer to the current account of the Purchaser from which the payment was made.
10.6. The Seller has the right to withhold payment until it has received from the Purchaser the Products which the Purchaser wishes to waive, as well as not to make a refund in any of the cases specified in Paragraph 10.2 of the Terms.
- Consumer's claim regarding a Product non-compliant with the Agreement
11.1. The Purchaser, who is a consumer in accordance with the Consumer Rights Protection Law, is entitled to file a claim with the Seller regarding the non-compliance of the Product with the provisions of the Agreement within 2 years from the date of purchase except for compression products for which the Seller provides a guarantee for the maintenance of compression indicators for a period of 6 months. The application for such a claim must be submitted to the Seller within two months from the day when the Purchaser has discovered the non-compliance of the Product with the provisions of the Agreement. The day of purchase of the Product is deemed to be the day when the Seller has handed over and the Purchaser has accepted the respective Product.
11.2. More about the consumer's rights in cases when a product that does not comply with the provisions of the Agreement has been sold to him/her can be found in Chapter VII, Consumer’s Claims, of the Consumer Rights Protection Law https://likumi.lv/ta/id/23309-pateretaju-tiesibu-aizsardzibas-likums
- Examination of complaints, proposals and suggestions
12.1. Any Purchaser may make suggestions, proposals on the operation of the Website to the Seller, or make a complaint by sending an e-mail to
- Processing of Visitor’s personal data
13.1. All information about the Visitor (including the Purchaser), which the Visitor provides to the Seller and which has become known when the Visitor provides such information on the Website, will be considered as voluntarily submitted by the Visitor.
13.2. When processing the personal data of Visitors (individuals), the Seller is the Controller for purposes of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Personal Data Processing Law.
- Liability
14.1. Any Visitor (including the Purchaser) is liable for any damages it will cause to the Seller in breach of these Terms.
14.2. The Visitor is responsible for the actions taken through the Website (including, but not limited to, the accuracy of the data provided in the purchase form; the Purchaser assumes responsibility for the consequences of errors or inaccuracies in the data provided in the registration form).
14.3. The Seller shall not be liable to the Purchaser for loss or damage caused to the Purchaser due to failure or delay of delivery of the Products or if the delivery of the Products is delayed or postponed due to bad or unforeseen weather conditions as well as due to laws and regulations adopted by the state power (including regarding isolation/ lockdown).
14.4. The Seller shall not be liable to the Purchaser for non-performance or delay in performance of the Terms or any obligation under the Agreement if such non-performance or delay has occurred in connection with events beyond the Seller's control, i.e. any actions or events that the Seller is reasonably unable to control. If an event occurs beyond the control of the Seller that affects proper performance of the Seller's obligations:
14.4.1. the Seller shall immediately inform the Purchaser; and
14.4.2. The performance of the Seller's obligations arising from the Terms will be suspended and the term of performance of the obligations will be extended by a term equal to the duration of the event beyond the control of the Seller. If events beyond the Seller's control affect the delivery of Products to the Purchaser, the Seller shall agree a new delivery date after the end of the events beyond the Seller's control.
14.5. The Seller is not responsible for the information provided on other sites, even if Visitors access such sites through a link on the Seller's Website.
14.6. The Purchaser is responsible for maintaining the quality and safety of the Product during the period for exercise of the Right of Withdrawal. The Purchaser must keep the original packaging of the Product so that the Product is not mechanically damaged externally and so that it does not suffer from the adverse effects of external conditions.
- Entry into the Agreement, term of the Agreement
15.1. By confirming the Order (by clicking the Place Order button), the Purchaser clearly and unequivocally confirms that he/she has agreed to enter into and has entered into the Agreement, has undertaken to perform the obligations under the Agreement, and indicates that the Purchaser is aware that the Purchaser has the necessary financial resources to pay for the ordered Products.
15.2. If the Purchaser is under 18 years of age (by clicking the Place Order button), he/she confirms that he/she has informed his/her legal representative, who has given the consent to enter into the Agreement and, if necessary, his/her legal representative will assume the obligations under the concluded Agreement.
15.3. The Agreement is considered entered into when the Purchaser has received the Seller's notification of acceptance of the Order in his/her e-mail.
15.4. The Agreement is in force for as long as the obligations arising from the Agreement should be performed.
- Dispute resolution
16.1. The Parties will endeavour to resolve any disputes arising between the Seller and the Visitor (including the Purchaser), or arising in connection with the purchase of Products on the Website by mutual negotiations or correspondence, with a view to reaching a mutually beneficial and acceptable solution.
16.2. If the dispute cannot be resolved in the form of negotiations or correspondence, the Parties shall resolve the dispute in the court of the Republic of Latvia, subject to the laws and regulations of the Republic of Latvia. Disputes between the Purchaser (consumer) and the Seller may be referred to the Consumer Rights Protection Centre or a court of the Republic of Latvia.
- Other provisions
17.1. The Seller has the right to deny access to the Visitor (including the Purchaser) if the Seller receives relevant instructions from law enforcement authorities or if the Visitor has caused damage to the Seller, hacked the Website, illegally or legally accessed other people's data stored on the Website or in the system.
17.2. The Seller has the right to transfer its rights and obligations under the Agreement to a third party or parties, but the transfer of such rights and obligations will not affect the rights of the Visitor (including the Purchaser) and the Seller's obligations under these Terms. In the event of such transfer, the Seller will inform the Visitor by providing information about the transfer on the Website.
17.3. The Visitor (including the Purchaser) is not entitled to transfer all or part of the rights or obligations arising from these Terms to a third party or parties without the written consent of the Seller.
17.4. If any provision of these Terms is held to be illegal, invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect. Any provision of these Terms that is found to be illegal, invalid or unenforceable only in part or to a certain extent shall remain in full force and effect to the extent that it has not been declared illegal, invalid or unenforceable.
17.5. Unless otherwise specified in these Terms, any delay by the Seller in connection with the exercise of its rights under these Terms shall not constitute a release of the Visitor from performance or waiver of such a right, but individual or partial performance of any obligation or individual or partial exercise of any right shall not mean that such obligation does not have to be performed or that such right cannot be exercised in the future.
17.6. These Terms and the relationship between the Parties in accordance with these Terms (including the matters of entering into, validity, application and termination of the Agreement) shall be governed by the laws of the Republic of Latvia and shall be interpreted based on the laws of the Republic of Latvia.