When ordering Products on the Website – Orders can be placed by the Buyer 24 hours a day, but The Seller assembles orders only on working days from 10 am to 4 pm (Riga time zone).
On Saturdays, Sundays, and public holidays orders will not be assembled.
The Seller sends the Buyer a confirmation that their order has been accepted by e-mail. If the Buyer does not receive a confirmation e-mail, then the order is not accepted.
Order assembly starts when the payment for the order is transferred to the Seller’s account.
TONUS ELAST Ships your selected Products to the delivery address specified in the order within 2 (two) to 4 (four) working days from the moment TONUS ELAST has received payment of your order invoice, using the Supplier of your choice.
Please note that the above deadlines are subject to change depending on the received number of orders and workload of TONUS ELAST e-shop, especially during holidays.
Depending on the total amount of Products ordered, delivery may be free of charge (information on free delivery is available below).
Please note that you will receive accurate shipping costs before placing your order.
TONUS ELAST provides the delivery of the Products worldwide, in accordance with the defined national zones.
The available delivery service providers and costs are listed below * **
* Costs are indicated in EUR with VAT of Latvia.
** Prices may vary depending on delivery service provider prices
|
Delivery method |
Zone |
Price (EUR) |
|
Parcel machine |
Zone 1 |
3 |
|
Parcel machine |
Zone 2 |
5 |
|
Courier |
Zone 1 |
5 |
|
Courier |
Zone 2 |
7 |
|
Courier |
Zone 3 |
11 |
|
Courier |
Zone 4 |
25 |
Free delivery is provided if the total price of Products in the respective zones exceeds the following amount:
|
Zone |
Free delivery from (EUR) |
|
Zone 1 |
40 |
|
Zone 2 |
40 |
|
Zone 3 |
70 |
|
Zone 4 |
150 |
National zones for determining delivery costs
Zone 1 - Latvia
Zone 2 - Estonia, Lithuania
Zone 3 – Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Spain, Sweden, Slovenia, Slovakia Republic
Zona 4 – Albania, Australia, Canada, Dominican Republic, Iceland, Moldova, Malaysia, Switzerland, United Arab Emirates, United Kingdom, United States of America